Airline: Jetblue
Date: 26 October 2008
Location: New York (JFK)
The flight was canceled with only 4 hours notice. The reason given was weather (a lie) where the plane was to arrive in NY. Having the internet link to Fightstats, which is searchable for arrivals and departure for every major airport in the world. I checked to see the status of take offs and landings at JFK. I found the dozens of JetBlue planes were taking of and landing, with the a notable exception of the flight to Jacksonville FL that would have been the plane turned around to fly back to JFK. So the problem was not weather, but the lack of back up aircraft available to JetBlue to cover their schedule.
There was a Continental flight that JetBlue could have switch us to with only a one hour delay, but they refused because they unlike most other airlines do not do this, giving us only the options of flying the next day (on one of their planes that might not have flown either) and missing the wedding we planned to attend or a refund. So lesson learned, Jet Blue is not just a discount airline, but a CHEAP airline. They obviously run on a thin margin of aircraft with does not allow for any problems and then when that thin margin causes their customers problems, they are unwilling to accept the cost to pay another airline to get you to you destination when you need to be there.
Date: 26 October 2008
Location: New York (JFK)
The flight was canceled with only 4 hours notice. The reason given was weather (a lie) where the plane was to arrive in NY. Having the internet link to Fightstats, which is searchable for arrivals and departure for every major airport in the world. I checked to see the status of take offs and landings at JFK. I found the dozens of JetBlue planes were taking of and landing, with the a notable exception of the flight to Jacksonville FL that would have been the plane turned around to fly back to JFK. So the problem was not weather, but the lack of back up aircraft available to JetBlue to cover their schedule.
There was a Continental flight that JetBlue could have switch us to with only a one hour delay, but they refused because they unlike most other airlines do not do this, giving us only the options of flying the next day (on one of their planes that might not have flown either) and missing the wedding we planned to attend or a refund. So lesson learned, Jet Blue is not just a discount airline, but a CHEAP airline. They obviously run on a thin margin of aircraft with does not allow for any problems and then when that thin margin causes their customers problems, they are unwilling to accept the cost to pay another airline to get you to you destination when you need to be there.
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